Frecuently Asked Questions

What are the benefits of using TourSys?

Benefits for your administration team

TourSys allows the CFO to see real-time information on the company pipeline like revenue vs. loss, employee performance and much more.

Benefits for your sales team

TourSys makes it easy to create professional and customized proposals with access to updated information from your product catalog. It supports the sales team in being more efficient in taking care of your customers, which results in an increase in revenue for the company.

Benefits for your company

Give your administration a tool that helps them make faster and more informed decisions based on good reporting from all departments, and the ability to quickly identify changes in the market or recognize opportunities that they can act on.

What are the benefits for your customers?

TourSys lets you go above and beyond your customers's expectations by delivering fast and accurate results each and every time.

What can I do with TourSys?

TourSys Allows you to:

Create personalized quotations for tours, transportations and vacation packs
Manage your suppliers’ information and services while controlling updated tariffs
Automatically export your quotations to Word, PDF and XML
Automatically generate your reservations and vouchers with Word, PDF and XML
Manage and control everyday services
Manage reservations with suppliers and customers
Issue service bills to your customers
Process your payments to suppliers
Administer prices and margins by customer and by service
Create reservations for groups

What is the difference between using cloud based solutions and having my own servers and technicians?

There are many advantages of using cloud based over local systems:

Reduced time to benefit

Since the system runs through the internet, all you need to set up are your computers. Once they are running, TourSys will be accessible from any internet browser.

Lower costs

Rather than paying for your own hardware, with cloud based solutions you only pay for what you use. This means that the cost of using the latest technology is distributed over each user, making it lower for everyone.

Scalability and integration

With traditional locally run software, you would need to buy more servers to expand your business. With cloud based solutions, you only need to buy an additional license to expand your workforce

4. Software update

Through cloud-based applications, you don't need to worry about having to install the latest update to the software because it is done automatically. Once we update the TourSys servers, everyone will have the latest version of the software.

Why is it so important that the solutions are mobile?

The number of tourists using smartphones and tablets is growing rapidly, yet many travel businesses have not optimized their websites to be mobile friendly.

Is the training included?

Yes, training is included. The training session are done over video conferences and take approximately
three to five hours, depending on the specific module.

TourSys Administration: 3 Hours

TourSys Quotations: 5 Hours

TourSys Reservations: 3 hours

TourSys Operations: 5 Hours

TourSys Accounting: 3 Hours (This training session is designed for accountants specifically)

TourSys ChatBot: 1 Hour

TourSys Mobile: 1 Hour

Each session can have a maximum of 3 people by module.

Do I have to know English or any other language to use TourSys?

No, you can use TourSys in your native language and in the time zone of your country.

TourSys is currently available in English, Spanish, French, Portuguese and Italian.

Other languages please contact us here

What kind of business is TourSys for?

TourSys is designed for inbound tour operators, travel agencies, transportation service companies and hotels that offer tour packages and organize events.

Is there a minimum number of users to use TourSys?

No, TourSys can be easily operated by a single person.

Is my information secure?

Yes, your information is stored in Amazon servers that automatically back everything up every day.

Who can access my data?

Your information can only be accessed by people who have a username and password, and only you can generate those. TourSys allows you to modify what each user has access to, that way you can control who can view, edit and download which type of information.

What are you waiting for? Get Toursys today!

Come and let us know if you need any more information CONTACT US

	+(506) 2582 0171
	+(506) 6058 1313
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